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【Announcement Regarding Jane Birkin's Performances】
On March 18th, the Japanese government's Novel Coronavirus Response Headquarters announced its “new measures to strengthen border measures” which includes visa restrictions upon entering Japan, to be implemented March 21st (Japan Standard Time (JST)) until April 30. We regretfully announce that we are cancelling Jane Birkin's shows at Billboard Live TOKYO, OSAKA and YOKOHAMA, since the artists’ place of residence is subject to this newly announced visa restrictions.
Our sincere apologies to anyone looking forward to the performance. A representative will be contacting customers who have made reservations to attend these performances shortly.
Given this circumstance, we will be cancelling all reservations made on our website and phone via our reservation center. If you purchased tickets through a ticket vendor, please refer to the guidelines below on how to receive a refund.
We are closing monitoring the situation in hopes of holding these cancelled performances in the future but there is a possibility that this may be difficult.
Once the performances are confirmed, we will announce them as new engagements on our website and socials.
We apologize for any inconvenience this may cause and thank you for your understanding.
『Jane Birkin』
Tokyo show: 2020/4/20 (Mon) - 21 (Tue)
Yokohama show: 2020/4/24 (Fri) - 25 (Sat)
Osaka show: 2020/4/27 (Mon)
【Refund Procedure】
<Online Purchases>
◆Billboard Live website
If you purchased tickets via Billboard Live's website, refunds made to the credit card used for the purchase.
◆Ticket Pia
If you purchased tickets via Ticket Pia, please refer to http://t.pia.jp/guide/refund.jsp for procedure details.
Refunds will be only made between 4/1(Wed) - 4/30(Thu)
◆eplus
If you purchased tickets via eplus, please refer to https://eplus.jp/sf/refund1 for procedure details.
Refunds will be only made between 3/27(Fri) - 4/30(Thu).
■INFO
Billboard Live TOKYO: 03-3405-1133
Billboard Live OSAKA: 06-6342-7722
Billboard Live YOKOHAMA: 0570-05-6565
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