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【Announcement Regarding Bossa Nova Legends's Performances】
On April 1st, the Japanese government's Novel Coronavirus Response Headquarters announced its “new measures to strengthen border measures” which includes visa restrictions upon entering Japan. We regretfully announce that we are cancelling Bossa Nova Legends' shows at Billboard Live TOKYO, YOKOHAMA and OSAKA, since the artists’ place of residence is subject to this newly announced visa restrictions.
Our sincere apologies to anyone looking forward to the performance. A representative will be contacting customers who have made reservations to attend these performances shortly.
Given this circumstance, we will be cancelling all reservations made on our website and phone via our reservation center. If you purchased tickets through a ticket vendor, please refer to the guidelines below on how to receive a refund.
We are closing monitoring the situation in hopes of holding these cancelled performances in the future but there is a possibility that this may be difficult.
Once the performances are confirmed, we will announce them as new engagements on our website and socials.
We apologize for any inconvenience this may cause and thank you for your understanding.
『Bossa Nova Legends
featuring Joao Donato, Carlos Lyra, Roberto Menescal, and Marcos Valle』
Tokyo show: 2020/5/6 (Wed) - 7(Thu)
Yokohama show: 2020/5/9 (Sat) - 10(Sun)
Osaka show: 2020/5/12 (Tue) - 13(Wed)
【Refund Procedure】
<Online Purchases>
◆Billboard Live website
If you purchased tickets via Billboard Live's website, refunds made to the credit card used for the purchase.
◆Ticket Pia
If you purchased tickets via Ticket Pia, please refer to http://t.pia.jp/guide/refund.jsp for procedure details.
Refunds will be only made until 5/31(Sun).
◆eplus
If you purchased tickets via eplus, please refer to https://eplus.jp/sf/refund1 for procedure details.
Refunds will be only made until 6/15(Mon).
■INFO
Billboard Live TOKYO: 03-3405-1133
Billboard Live YOKOHAMA: 0570-05-6565
Billboard Live OSAKA: 06-6342-7722
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