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【Announcement Regarding Al McKay Allstars's Performances】
In light of the Japanese government and the US Department of Defense's announcement advising to avoid international travel, we regret to inform you that Al McKay Allstars's performances in May and June at Billboard Live TOKYO, YOKOHAMA and OSAKA have been cancelled as musicians scheduled to perform are no longer able to travel to Japan.
Our sincere apologies to anyone looking forward to the performance. A representative will be contacting customers who have made reservations to attend these performances shortly.
Given this circumstance, we will be cancelling all reservations made on our website and phone via our reservation center. If you purchased tickets through a ticket vendor, please refer to the guidelines below on how to receive a refund.
We are closing monitoring the situation in hopes of holding these cancelled performances in the future but there is a possibility that this may be difficult.
Once the performances are confirmed, we will announce them as new engagements on our website and socials.
We apologize for any inconvenience this may cause and thank you for your understanding.
『Al McKay Allstars
plays music of Earth, Wind & Fire』
Osaka show: 2020/5/22(Fri) - 23(Sat)
Tokyo show: 2020/5/26(Tue) - 27(Wed)& 29(Fri)
Yokohama show: 2020/5/31(Sun)& 6/2(Tue)- 3(Wed)
【Refund Procedure】
<Online Purchases>
◆Billboard Live website
If you purchased tickets via Billboard Live's website, refunds made to the credit card used for the purchase.
◆Ticket Pia
If you purchased tickets via Ticket Pia, please refer to http://t.pia.jp/guide/refund.jsp for procedure details.
Refunds will be only made until 6/30(Tue).
◆eplus
If you purchased tickets via eplus, please refer to https://eplus.jp/sf/refund1 for procedure details.
Refunds will be only made until 6/15(Mon).
■INFO
Billboard Live OSAKA:https://www.billboard-live.com/pg/contact/index.php?area=osaka
Billboard Live TOKYO:https://www.billboard-live.com/pg/contact/index.php?area=tokyo
Billboard Live YOKOHAMA:https://www.billboard-live.com/pg/contact/index.php?area=yokohama
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