Notice

From July 2024, payment for ticket purchases and the Club BBL member annual fee requires registering a credit card with the new payment system ‘HH cross PAY (HH Cross Pay)’.

How to check the credit card registration status

1. Please log in to your My Page via the URL below.
https://www.billboard-live.com/mypage

2. After logging in, click 【Change Credit Card Information】

• For ticket purchases, please check from 【Manage Ticket Payment Methods】.
• For the Club BBL member annual fee, please check from 【Manage Annual Fee Payment Methods】.

※ This item will not be displayed for customers with the ‘Guest Member’ status.

3. If the credit card brand logo or the last four digits are not displayed, the card is unregistered. Please register your credit card from 【Register Payment Methods】.

■To customers whose Club BBL member annual fee cannot be processed and have been switched from Club BBL member to Guest Member
The reason why the update is not completed may be as follows.

• No credit card registered for annual fee payment
  Please note that you need to register a credit card for the Club BBL member annual fee, not for ticket purchases.
• The registered credit card has expired or exceeded its usage limit

If you wish to continue as a Club BBL member, please proceed with the following steps.

1. Please log in to Billboard Live’s My Page via the URL below.
https://www.billboard-live.com/mypage

2. After logging in, select your desired plan from ‘Club BBL Membership Enrollment Open (Join Club BBL)’ and proceed to checkout.

※ The credit card information you provide at this time will be registered for annual fee payments.
※ If you are within one year of your renewal month, there is no initial fee, and you will only be charged the annual fee for the selected plan.

■For customers who joined Club BBL on or before June 30, 2024

From July 2024, Billboard Live’s purchasing system has been renewed to use the ‘HH cross ID (or Takarazuka Revue Common ID)’ system.
Please complete the following steps.

• Migration to HH cross ID
• Re-registration of credit card information for HH cross PAY

Please check the details of the migration procedures at the URL below.
https://www.billboard-live.com/information/240624_hhx/STEP_info.html

If you have any other questions, please contact the appropriate customer service centers.